Reviews

Anon,
5.0

07.06.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Gteat location and good sized apartment. Well equipped. Lounge area made smaller by unnecessarily large sofas. If you


Response:

Dear Phillippa, Thank you for taking the time to complete our online feedback form. I am glad that you enjoyed your stay with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

31.05.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Nice touch to give a free bottle of wine for booking direct. Thank you.


Response:

Dear Charlotte, Thank you for taking the time to complete our customer satisfaction survey. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

10.05.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

These apartments are a hidden gem right in the middle of all the shops and smart restaurants. Already planning our next stay.


Response:

Dear Christopher, Thank you for your lovely comments and for scoring us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

12.04.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Only stayed 1 night but it was a nice and clean apartment , and extra pillows were available . Nice and spacious . Not a bad word to say


Response:

Dear Kelly. Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind regards, Flori Carp Cluster General Manager

Anon,
4.3

05.04.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Kenneth, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind regards, Flori Carp Cluster General Manager